Consider a "hypothetical" situation... okay it's not hypothetical. But I'll leave out the names.
Suppose you hadn't passed your sandan test a month ago. Suppose you have a sprained ankle, but are taking a class because it is one of the high obligation classes (Instructor Training), and you figure you'll just tape up the ankle really tightly and suck it up.
One instructor, whom you respect and really really like, spends a lot of time working with you. This is a huge relief since you'd been afraid that he would be angry, disappointed in you for not doing well on your dan exam. Instead he works with you on your form, your techniques. Gives you valuable guidance and a very sound idea of what you need to keep working on in order to pass the dan test the next time around. It turns out there's nothing really "dire", in fact it's all things you've been working hard on for the past year or so. The instructor is really nice and supportive, even hugs you after class. You end the session barely able to walk on your sore ankle, but feeling very good otherwise, feeling "okay" with the dan test for the first time, consoled by the fact that you haven't been guilty of any egregious errors of form, technique, spirit or behavior. They really do just want to push you harder.
Another instructor, a little later, proceeds to read you the riot act. He accuses you of poor spirit, of not working hard, of not taking it seriously. He accuses you of not being committed and throws the results of your dan test in your face and tells you that's your sign right there, and that you've made Sensei look bad. He says if you can't commit to training hard then you shouldn't even consider dan testing. He questions your motives for taking Instructor Training. He says he knows you don't like hearing it but it's time someone spoke the truth to you instead of being politically correct. As you sit there in shock, humiliated because this is being done in front of several other people and unable to respond or defend yourself because he is a sensei, he kicks you in the stomach and tells you not to let your spirit drop.
Now suppose this isn't the first time this instructor has done such a thing (although it's by far the worst). Nor are you the only one he's done it to.
All other things aside, which instructor motivated you? Which one earned your loyalty? Which one do you want to work hard for? Which one do you look forward to training with because you know you will grow in your karate, and which one do you pray you don't have to deal with for a long, long time to come?
Although people differ, most people are going to respond much better to the supportive approach, political correctness aside. If you have worked hard and tried to do what's asked of you (plus a little more), it's a harsh blow to be told that you are a worthless slacker. It might inspire you to work harder to prove yourself, but it's much more likely to breed resentment. On the other hand, if your efforts are acknowledged and it is indicated that you're on the right track, if you are not discouraged but rather encouraged to keep on with what you're doing and you'll get to your goals, then you're more likely to get that second wind. I'll walk over hot coals for instructor #1, and would gladly dump hot coals over the head of instructor #2!
Anyone who's in a position to teach, to help teach, or is just working with someone informally, needs to remember that (to paraphrase Jane Austen), "there are very few of us who have the courage to go on without some encouragement."
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